Privacy Policy
Contents
1. Information We Collect 2. How We Use Your Information 3. Sharing Your Information 4. Cookies & Tracking 5. Email Communications 6. Data Security 7. Your Rights 8. Children's Privacy 9. Changes to This Policy 10. Contact UsThe Cozy Method Co ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard data when you visit our website at cozy-method-co.polsia.app and make purchases.
1. Information We Collect
Information you provide directly
- Order information: Name, email address, shipping address, and payment details when you make a purchase
- Email signups: Email address when you sign up for launch notifications or our newsletter
- Contact form: Name, email, and message when you contact us
- Gift card purchases: Recipient name, email, and personal messages
Information collected automatically
- Usage data: Pages viewed, time on site, referring website, and general click behavior
- Device information: Browser type, device type (mobile/desktop/tablet)
- IP address: Used for fraud prevention and general geographic analysis (country/state level only)
- Cookies: Session data and analytics identifiers (see Section 4)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping notifications, and delivery updates
- Send gift cards to recipients on your behalf
- Respond to your customer service inquiries
- Send marketing emails if you opted in (you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud
- Comply with legal obligations
We will never sell your personal information to third parties.
3. Sharing Your Information
We share your information only with the following categories of partners, strictly as needed to operate our business:
- Print fulfillment partner (Printify): We share your name and shipping address to produce and deliver your order.
- Payment processor (Stripe): Payment details are processed by Stripe directly. We do not store your full card number.
- Email provider (Postmark): Used to send transactional emails such as order confirmations.
- Analytics (internal): We use our own analytics system to understand site traffic. No data is shared with Google Analytics or similar third-party advertising platforms.
We may also disclose information if required by law or to protect our rights and customers.
4. Cookies & Tracking
We use minimal, functional cookies to operate our website:
- Session cookies: Maintain your shopping cart and current session
- Analytics identifiers: Anonymous visitor ID stored in localStorage to understand traffic patterns (no personal data attached)
We do not use advertising cookies, Facebook Pixel, or Google remarketing tags. You can clear cookies in your browser settings at any time.
5. Email Communications
We send two types of emails:
- Transactional emails: Order confirmations, shipping updates, gift card delivery. These are necessary for the operation of your purchase and cannot be opted out of.
- Marketing emails: New arrivals, promotions, and brand updates. You can opt out at any time using the unsubscribe link in any email, or by emailing us at cozy-method-co@polsia.app.
6. Data Security
We take reasonable technical and organizational measures to protect your personal data. Payment processing is handled by Stripe, which is PCI-DSS compliant. Our website uses HTTPS encryption for all data in transit.
No method of transmission over the internet is 100% secure. We encourage you to use a strong password for any accounts and to report any security concerns to us immediately.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate data
- Deletion: Request that we delete your personal data (subject to legal and operational requirements)
- Opt-out: Unsubscribe from marketing emails at any time
- Portability: Request your data in a machine-readable format
To exercise any of these rights, contact us at cozy-method-co@polsia.app.
8. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of our website after changes are posted constitutes acceptance of those changes.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
The Cozy Method Co
Email: cozy-method-co@polsia.app
Minneapolis, MN, United States